AMS Presales Senior Consultant

About the role

no.123 industrial layout hosur road koramangala,, 560095 bengaluru, India

What you'll do

• Manage end-to-end AMS services for enterprise applications
• Ensure application availability, stability, performance and SLA adherence
• Manage incidents, service requests, problems and changes
• Drive incident reduction through root-cause analysis and preventive actions
• Monitor application health and proactively identify potential service issues

What you need

• 8–15 yrs of experience
• SAP
• ServiceNow
• LLMs
• ITIL
• RPA
• Salesforce
• B.Tech or B.E. or B.Sc or BCA

Good to have

• JIRA
• Microsoft Dynamics
• Root cause analysis
• SAP HANA
• SAP FICO
• SAP MM