AMS Support Analyst, HR Systems

About the role

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What you'll do

• This role is responsible for providing technical support and troubleshooting assistance for the Dayforce Time and Payroll modules
• Provide support for Dayforce Payroll and Time & Attendance inquiries, ensuring timely resolution or escalation
• Assist with system configurations, testing, and validation of Payroll and Time & Attendance modules
• Analyze and resolve system issues or enhancement requests
• Assist in developing and maintaining user guides, FAQs, and documentation for system processes

What you need

• 1–2 yrs of experience
• HRMS
• Recruitment
• Payroll
• Data privacy
• Excel
• Workday
• Diploma or BBA