Analyst 1 - Revenue Assurance

About the role

This entry-level role supports the Revenue Analytics and Operations team in protecting billing accuracy, revenue integrity, and customer experience. The role reviews and resolves routine customer account, order, and billing-related issues by following established procedures and guidance; supports the review of reports and accuracy results to identify discrepancies; and completes corrective actions in alignment with company policies and controls.

What you'll do

• Reviews and resolves assigned routine customer account, order, and billing-related tickets accurately and within established turnaround expectations, escalating complex
• Validates account, order, and billing data for accuracy and alignment with established company policies, controls, procedures, and documented work instructions
• Supports the review of revenue and billing reports to identify variances, discrepancies, and items requiring follow-up
• Performs routine error resolution by accurately correcting billing codes, account information, or related data in accordance with established procedures
• Uses established problem-solving steps to research assigned issues, document findings, and determine when escalation is needed

What you need

• 0–2 yrs of experience
• Reporting
• Excel
• PowerPoint
• Any graduate