Analyst - Billing/Invoicing Lead to cash

About the role

As a Deal Support Agent (Tier 1), you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You will provide real-time guidance on the entire deal life cycle-including customer setup, contracting, and quote generation-while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is

What you'll do

• 1Live-Chat Delivery & Execution
• Regarding CRM navigation and deal process support within a chat interface
• Maintaining high accuracy and professional "chat etiquette."
• Google policies and processes
• Review and validate contract request intake form from Sales including validating

What you need

• Billing
• Compliance
• CRM
• Chat support
• MS Office
• Looker
• BBA