Analyst, Deal Optimization Team (Position located in Bengaluru, India)

About the role

This role requires cross-functional collaboration with Legal, Finance, Order Processing, Global Sales and Customer Success teams, an exceptional understanding of sales processes, legal contract constructs, and a passion for achieving operational excellence, revenue optimization and delivering exceptional customer service.

What you'll do

• In subsequent phases the role may take on functions related to helping educate and support the Sales and Customer Success teams regarding pricing and discounting…
• Help design, build and support the end-to-end deal desk processes and policies, including liaising with stakeholders in Legal, Finance, Order Processing, Sales
• Provide guidance and support to the Sales and Customer Success teams as they build business cases for exception requests
• Identify and report on the need for policy and process changes, recommend, design, implement and communicate updates/changes to internal teams
• Collaborate with IT to define, design, document needs for enhancing systems and reporting and maintain data hygiene across sales-related databases and tools

What you need

• 2–5 yrs of experience
• Excel
• Customer success
• Salesforce
• BBA or B.Com