Analyst - Delivery

About the role

Reach out to existing Foodhub clients active on third-party platforms via cold calls, warm transfers, and following up on interest forms to pitch our integration services. Guide clients through the integration process, providing clear "do’s and don't" for live operations. Monitor new integrations for the first 14 days using internal tools to ensure a seamless transition.

What you'll do

• Guide clients through the integration process, providing clear "do’s and don't" for live operations
• Monitor new integrations for the first 14 days using internal tools to ensure a seamless transition
• Act as the dedicated point of contact for any technical issues or escalations for the clients you converted, ensuring full resolution
• Manage cancellation requests by identifying pain points and persuading clients of the long-term value of remaining integrated

What you need

• 2–4 yrs of experience
• Any graduate

Good to have

• POS