Analyst I, Systems Operations

About the role

Job Purpose The System Operations Analyst is responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment. The role is a blend of general technical and business knowledge as well as a solid understanding of the architecture of Clearing Systems and networks.

What you'll do

• Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment Manage
• Responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment

What you need

• 1–2 yrs of experience
• SQL
• Documentation
• Incident response
• Windows Server
• PowerShell
• Problem solving
• Any graduate