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Analyst (Non-Voice)

HCLTech·Chennai

Pay not statedJunior levelFull-time
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About the role

Document incidents, service requests, troubleshooting steps, and resolutions.

What you'll do

  • Provide onsite and remote technical support to end users
  • Troubleshoot and resolve hardware, software, and peripheral-related issues
  • Install, configure, and maintain operating systems and business applications
  • Set up desktops, laptops, monitors, printers, and other IT equipment
  • Assist users with application access and basic technical troubleshooting

What you need

  • Any graduate

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