Implementation Analyst II
FIS·Aundh, Pune
- Can I apply
- Open to any education · 3–6 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On FIS' site: account needed, ~10–15 min
Early: posted 6 h ago on their own site
Analyst Senior, Application Maintenance & Support
FIS·Aundh, Maharashtra
Pay not stated5–9 yrsFull-time
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About the role
This role supports Online Banking, Mobile, and Payment solutions within the Digital One Commercial organization.
What you'll do
- Handle complexinquiries, investigate root causes, and recommend solutions through analysis and research
- Respond to client inquiries via telephone, email, and case updates
- Research and recreate client issues; identify and document application and system interactions that support business processes
- Apply interpersonal skills and product expertise to resolve daily client issues and support operational activities
- Document client issues to support product quality programs and ongoing product development
What you need
- 5–9 yrs of experience
- Maintenance
- PostgreSQL
- Treasury
- Any graduate
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