Analyst

About the role

No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Explore open roles that match your interests and skills

What you'll do

• Build customizations using extensions and scripts to meet business needs
• Troubleshoot and debug production issues that users may have which could be data, process, Coupa configuration or integration related
• Support the Procure-to-Pay department during the month-end/quarter-end/Year-end close process
• Ensure that change control procedures are implemented and used for all production deployments
• Partner with the vendor, IT and the Reporting team to achieve organizational management information and business intelligence objectives

What you need

• Accounts payable
• Any graduate