Application Developer-Contact Center

IBM·Bengaluru

Pay not statedJunior levelFull-timeHybrid

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About the role

As an Application Developer - Contact Center, you will design, develop, and enhance contact center applications that empower organizations to deliver responsive, personalized, and efficient customer service across multiple communication channels.

What you'll do

Work with leading companies across industries, helping them shape their hybrid cloud and AI journeys
Have the tools to drive meaningful change and accelerate client impact
Be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results
Design, develop, and enhance contact center applications that empower organizations to deliver responsive, personalized
Work closely with solution architects, business analysts, and operations teams to implement features that improve agent productivity, automate workflows