Application Support Engineer

About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite.

What you'll do

• Flexible to work in 24x7 rotational shifts, including weekend
• Expected to perform independently and become an SME
• Required active participation/contribution in team discussions
• Contribute in providing solutions to work related problems
• Ensure timely resolution of technical issues

What you need

• 3–6 years in it support & networking
• VMware
• Networking
• Routing and switching
• CCNA
• Firewalls
• REST APIs
• Any graduate

Good to have

• Hardware
• CI/CD
• Python
• Ansible
• Terraform
• Git