Application Support Engineer

About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues that arise within various components of essential business systems.

What you'll do

• Expected to perform independently and become an SME
• Performed detailed assessment and research of proposed network changes prior to implementation to ensure minimal risk and business impact
• Designed, tested, and validated new network and firewall configurations in lab environments before production deployment
• Collaborated with Project Managers to plan, schedule, and execute network change activities in alignment with project timelines
• Led end-to-end firewall migration projects, including planning, implementation, validation, and post-migration support

What you need

• 2–5 yrs of experience
• Firewalls
• CCNP
• ITIL
• AWS
• Networking
• Troubleshooting
• Any graduate

Good to have

• Network security