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Application Support Engineer - Channel| Thane

Iaamcp·Thane, Mumbai

Pay not stated3–5 yrsFull-time

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About the role

To provide APIs support interfacing with Channels and Payments applications. Manage incident and service request as lodged on ITSM tool. Provide support to the Application Support team for API-related activities Work on bug identification, analysis, and resolution Offer hands-on support for APIs and related integrations

What you'll do

  • Provide APIs support interfacing with Channels and Payments applications. Manage incident and service request as lodged on ITSM tool. Manage drills
  • Provide support to the Application Support team for API-related activities
  • Work on bug identification, analysis, and resolution
  • Coordinate with third-party vendors and cross-functional application teams as required
  • Perform operational checks (daily, weekly, monthly) in line with IT process guidelines

What you need

  • 3–5 yrs of experience
  • Windows
  • Linux
  • SQL
  • SQL Server
  • SOP writing
  • B.Sc or B.Tech or B.E. or BCA

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