Application Support Engineer, India, OEX

Crypto.com·Bengaluru

Pay not stated2–5 yrsFull-time

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About the role

Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, Market data and non-trading activities).

What you'll do

Primary responsibility includes but not limited to
The roles requires end-to-end ownership of Production issues, collaborating with various technical and business support teams
Process Management: Take ownership of all release activities, participate in audit reviews and execute BCP exercise. Ensure Process Management continue to meet ITIL best…
Maintain knowledge repository and standard operating procedure documentation