Application Support Engineer (L1)

Pay not stated2–4 yrsFull-time

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About the role

APPLICATION SUPPORT ENGINEER (L1) at Lepton Software. Provide technical support to users on GIS based application at customer premises.

Provide technical support to users on GIS based application at customer premises
Handle all issues assigned by customer/user directly
Evaluate issues, troubleshoot and provide resolution
Ensure that all the operational processes and SLA are strictly followed
Co-ordinate with L2 & L3 support team members to get the status of issues that have been transferred

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