Application Support - Liability| Thrissur

About the role

To manage liability application support through evaluation of application performance, business requirements and operational risks to ensure service continuity. Provide hands-on application support for Liability Banking applications and related systems. Utilize Oracle PL/SQL, MS-SQL, Windows, and Linux platforms for application support, issue diagnosis, and data validation activities.

What you'll do

• Manage liability application support through evaluation of application performance, business requirements and operational risks to ensure service continuity
• Provide hands-on application support for Liability Banking applications and related systems
• Coordinate with third-party vendors, application owners, infrastructure teams, and business stakeholders for issue resolution and system support
• Analyze incident trends and identify automation opportunities to improve operational efficiency and reduce recurring issues
• Review and maintain Standard Operating Procedures (SOPs), user manuals, knowledge articles, and support documentation

What you need

• 7–12 yrs of experience
• Windows
• Linux
• SOP writing
• SQL
• SQL Server
• B.Sc or B.Tech or B.E. or BCA