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Apprentice Customer Care

Career Site·Chennai

Pay not statedFresherApprenticeship
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About the role

Handle customer queries through calls or banking operations. Monitor and investigate credit card fraud transactions. Analyze fraud alerts and take appropriate action. Maintain accurate records and follow compliance guidelines. Coordinate with internal teams to ensure timely issue resolution. Deliver quality customer service while meeting process targets.

What you'll do

  • Handle customer queries through calls or banking operations
  • Monitor and investigate credit card fraud transactions
  • Analyze fraud alerts and take appropriate action
  • Maintain accurate records and follow compliance guidelines
  • Coordinate with internal teams to ensure timely issue resolution

What you need

  • Open to freshers
  • Customer service
  • Communication
  • Any graduate

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