Apprentice Customer Care

About the role

As an Apprentice Customer Care representative, you will be an integral part of our team, providing exceptional support to our customers. Your role will involve handling inbound calls, assisting with inquiries, and ensuring a positive customer experience. You will have the chance to learn and grow within a supportive environment, gaining valuable skills in customer service and communication.

What you'll do

• Provide accurate and friendly assistance to customers, addressing their inquiries and concerns
• Maintain a positive and helpful attitude throughout customer interactions
• Collaborate with the team to ensure smooth operations and efficient customer support
• Handle customer complaints and escalate issues as needed, following established procedures

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• Voice process
• Communication
• Diploma