Apprentice Customer Care

About the role

As an Apprentice Customer Care representative, you will be an integral part of our team, ensuring a positive and efficient customer experience. You will be responsible for handling customer inquiries, providing accurate information, and offering tailored solutions. This role is perfect for an enthusiastic individual who is passionate about customer service and wants to develop their skills in a supportive environment.

What you'll do

• Be responsible for handling customer inquiries, providing accurate information, and offering tailored solutions
• Respond to customer inquiries via phone, email, and live chat, ensuring timely and accurate resolutions
• Provide product and service information, offering clear and concise explanations
• Maintain a friendly and professional demeanor, building strong customer relationships
• Collaborate with the team to identify and implement process improvements

What you need

• Customer service
• Chat support
• Data entry
• MS Office
• Problem solving
• Any graduate

Good to have

• CRM