Apprentice Customer Care

About the role

As an Apprentice Customer Care Executive, you will be an integral part of our customer support team, providing exceptional service and building strong relationships with our clients. Your primary role will be to assist our Customer Care Executives in handling customer inquiries, resolving issues, and ensuring overall customer satisfaction.

What you'll do

• Be an integral part of our customer support team, providing exceptional service and building strong relationships with our clients
• Assist in handling customer inquiries and providing timely responses via phone, email, and chat
• Support the resolution of customer complaints and ensure a positive outcome
• Maintain accurate records of customer interactions and feedback
• Collaborate with the team to identify and implement process improvements

What you need

• 20–30 yrs of experience
• Customer service
• Problem solving
• Diploma