Apprentice Operations

About the role

The Apprenticeship Programme, offered over a duration of 12 or 24 months, is designed to provide participants with meaningful responsibilities and valuable hands-on experience from the outset. You won’t just observe how a global bank operates – you'll help power it. In Technology and Operations, you sit at the heart of how we deliver for our clients each day.

What you'll do

• Support day-to-day processing activities to ensure transactions are completed accurately and on time
• Assist in resolving client queries and improving service outcomes
• Track key metrics and maintain data to support reporting and decision-making
• Support managers in overseeing transactions and meeting payment obligations
• Learn how operational risk and controls work – and help ensure we meet regulatory and policy requirements

What you need

• 2–5 years in operations
• Excel
• MS Office
• Reporting
• Customer service
• Process improvement
• Operational risk
• B.Com or BBA