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AR Caller

Acurus Solutions·Chennai

Pay not stated3–6 yrsFull-time

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About the role

An AR Caller is responsible for following up on unpaid or denied medical insurance claims with US insurance companies to ensure timely reimbursement for healthcare providers. The role involves analyzing claim status, resolving denials, identifying payment issues, and reducing accounts receivable aging.

What you'll do

  • Call US insurance companies to obtain claim status and payment information
  • Follow up on outstanding accounts receivable and pending claims
  • Investigate denied, rejected, or underpaid claims
  • Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA)
  • Document call outcomes and actions taken in billing systems

What you need

  • 3–6 yrs of experience
  • Accounts receivable
  • Compliance
  • Billing
  • Any graduate

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