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Architect II - Enterprise Solutions

UST·Bengaluru

Pay not stated12–15 yrsFull-time

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About the role

We are looking for an experienced Business Analyst / Functional Consultant with strong expertise in Microsoft Dynamics 365 Customer Engagement (D365 CE) to lead requirement gathering, functional solutioning, and stakeholder engagement for D365 CE implementations and transformation initiatives.

What you'll do

  • Gather and analyse business requirements through stakeholder workshops and discussions
  • Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria
  • Design and configure D365 CE solutions using out-of-the-box capabilities and Power Platform
  • Work closely with Solution Architects, Developers, QA, and business teams throughout implementation
  • Support SIT, UAT, data migration, integration, deployment, and post-go-live activities

What you need

  • 12–15 yrs of experience
  • Microsoft Dynamics
  • Customer service
  • Business analysis
  • Any graduate

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