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Area Debt Manager-Recoveries-Consumer Loans & Cross Sell

IDFC FIRST Bank·Chennai

Pay not stated8–14 yrsFull-time

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About the role

The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank.

What you'll do

  • Responsible to handle an area for collections of specific products
  • Responsible for collection efficiency and cost of collections for the assigned area
  • Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
  • Responsible to review account allocations and collections targets by bucket to agencies/ in house team
  • Regularly follow up with the default customers through a dedicated team

What you need

  • 8–14 yrs of experience
  • Cross-selling
  • Collections
  • Reporting
  • Any graduate

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