Area Service Manager

About the role

Area Service Manager at Royal Enfield. Develop Customer Engagement strategies based on market trends and competitive analysis, focusing on regions with high potential and low customer churn.

What you'll do

• Develop Customer Engagement strategies based on market trends and competitive analysis, focusing on regions with high potential and low customer churn
• Accountable for boosting After Sales Service performance, thereby expanding customer market share
• Oversee workshop capacity and meet established targets related to job orders and service throughput
• Assess individual customer requirements and deliver services that surpass expectations
• Guarantee customer satisfaction by ensuring quality and timely completion of work

What you need

• 4–7 yrs of experience
• Channel sales
• Sales
• Market research
• Insurance
• Communication
• B.Tech or B.E.