Assistant Manager-Deputy Manager-Service Excellence

About the role

Global Delivery Services (GDS) is a driving force behind EY’s globalization – currently incorporating Procurement, Talent, Finance and Accounting, IT, Risk management, Talent, Creative Agency, Learning Solutions and Program Execution Services – it aims to achieve effectiveness and efficiency in order to provide sustainable value and is at the core of EY’s most notable transformation projects.

What you'll do

• Assess, identify, and drive process improvements using Lean Six Sigma (LSS) , emerging technologies, and relevant external ecosystems
• Business requirement gathering and stakeholder alignment
• Process assessment and solution design
• Development of clear business cases
• Scope definition and implementation ownership

What you need

• 5–8 yrs of experience
• PowerPoint
• Process improvement
• Excel
• Six Sigma
• Project management
• Change management
• MBA

Good to have

• RPA
• Kaizen
• Business analysis
• Travel booking
• SAP
• Google Analytics