Assistant Manager

EXL·Noida

Pay not statedMid levelFull-time

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About the role

Manage teams and ensure that individual / team / process targets are met Provide feedback to associates and prepare development plans for them Motivate team members and demonstrate positive retention of talent Assist new hires in shortening their learning curve Ensure optimum staffing as required for meeting KPIs / SLAs / process metrics

What you'll do

Manage teams and ensure that individual / team / process targets are met
Provide feedback to associates and prepare development plans for them
Assist new hires in shortening their learning curve
Ensure optimum staffing as required for meeting KPIs / SLAs / process metrics
Facilitate the achievement of desired KPIs as per contract

What you need

Reporting
Audit
Compliance
Class 12

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