Assistant Manager

About the role

Manager / Insurance Academy Lead, Capability Development Senior Executives and Executives. Assistant Manager (if applicable) This role is primarily responsible for designing and delivering high performing learning solutions, which align with & meet business needs and client expectations. This role is required to manage the team as well as the delivery of Preprocess and Certification Trainings to all EXL employees.

What you'll do

• Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer’s guide
• Managing end to end roles and responsibilities of the team
• Designing training aids like activities, role plays, case studies, etc. in order to make the training session livelier and more interactive
• Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
• Identification of appropriate methodology for the implementation of training

What you need

• 6–8 yrs of experience
• IFRS
• Excel
• Insurance
• Customer service
• MS Project
• PowerPoint
• B.Tech or B.E.