Assistant Manager - Front Office

About the role

Assists Assistant Front Office Manager in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times To monitor Room standards in general, give suggestion to Department Head to take corrective action where necessary.

What you'll do

• Monitor Room standards in general, give suggestion to Department Head to take corrective action where necessary
• Assist in securing external guest accommodation overbooking situations
• Ensure public areas are clean and up to standard
• Ensure that all day V.I.P rooms, special request, and long stay guest rooms are pre blocked in advance
• Ensure that all V.I.P and long stay guests are met on Arrival by an Assistant Manager

What you need

• Front office
• Guest service
• Housekeeping
• Communication
• Any graduate