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Assistant Manager

GHR·Hyderabad

Pay not stated5–10 yrsFull-time
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About the role

Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. People Managers play a vital role in managing large teams of servicing/processing associates as mentors, problem-solvers, and performance boosters.

What you'll do

  • Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements
  • Respond to Escalation emails from internal partners & business contacts
  • Partner with the teams and facilitate prioritization of work as per business need
  • Ensure and drive strong process controls and governance around SLA and metric management
  • Interact and build rapport with Business Partners & stakeholders

What you need

  • 5–10 yrs of experience
  • Operational risk
  • Reconciliation
  • Excel
  • SOP writing
  • Negotiation
  • Business analysis
  • MBA or M.Com or B.Com

Good to have

  • Reporting
  • Machine learning
  • Six Sigma
  • JIRA
  • Tableau
  • Alteryx

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