Assistant Manager - IT Infrastructure & Operations

About the role

The incumbent will be responsible for ensuring the smooth functioning, availability, and reliability of IT systems, networking infrastructure, warehouse technology devices, and end-user computing equipment critical to distribution center operations. The role requires strong hands-on technical expertise, effective troubleshooting capabilities, vendor coordination, and the ability to provide remote IT support to retail stores.

What you'll do

• IT Infrastructure Management & Operations
• Manage, maintain, and troubleshoot IT infrastructure across the National Distribution Centre
• Ensure uninterrupted functioning of desktops, laptops, workstations, printers, scanners, monitors, and peripheral devices
• Execute IT hardware installations, system upgrades, preventive maintenance, and infrastructure troubleshooting
• Monitor infrastructure performance, identify potential issues, and implement timely corrective measures

What you need

• 5–9 yrs of experience
• Active Directory
• Networking
• Troubleshooting
• Hardware
• Intune
• Windows
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Windows Server
• Preventive maintenance
• IAM
• Warehouse operations