Assistant Manager - MarTech & AI

About the role

This role sits at the intersection of MarTech, applied AI, and product execution. You will identify high-impact problems, prototype solutions, work with Engineering and AI platform teams to productionise them, and drive adoption after launch.

What you'll do

• Build customer-facing conversational experiences across WhatsApp and voice for consumers and restaurant partners
• Work with agent-platform and MCP teams to improve conversation quality, user context, tool selection, and failure recovery
• Diagnose and improve latency across model inference, speech processing, tool calls, and downstream APIs
• Define instrumentation, evaluation frameworks, latency budgets, and release-readiness checks for AI agents
• Work on user profiling and personalisation so agents can use relevant customer or partner context while respecting privacy and access controls

What you need

• SQL
• Python
• LLMs
• PRD writing
• CRM
• Prototyping
• Any graduate

Good to have

• JavaScript
• Instrumentation