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Assistant Manager - Operations

Alight Solutions·Gurugram

Pay not stated8–14 yrsFull-time

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About the role

Assistant Manager – CSD is responsible for providing outstanding customer delivery by leading and motivating his/ her team and developing programs and action plans to deliver on all performance metrics and increase customer satisfaction. The person would be responsible for coaching and development of his/ her team members and driving positive culture in his/ her team.

What you'll do

  • Responsible for coaching and development of his/ her team members and driving positive culture in his/ her team
  • Work Transition & Migration Planning

What you need

  • 8–14 years in operations
  • Reporting
  • Team management
  • JIRA
  • Process improvement
  • Performance management
  • Any graduate

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