Assistant Manager - Operations Management

About the role

More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

What you'll do

• Professionals in this group act as voice of the customers in the organization
• They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization
• They play a crucial role in creating customer loyalty and retention
• Professionals are expected to be well-versed on the technical side of organization's products/offerings and should be able to share insight and tips on how to use…
• Professionals at this level are experienced tech managers/managers and supervise professional level employees

What you need

• 6–11 years in operations
• Team management
• Performance management
• Any graduate