Assistant Manager - Ops Coordination

About the role

The Operations Coordinator is a pivotal role within JLL's India Portfolio, responsible for driving day-to-day operational excellence across client sites in a designated city cluster. This role ensures efficient, seamless service delivery by proactively identifying gaps, driving process improvements and maintaining high standards of customer experience.

What you'll do

• Lead and coordinate daily operations across all assigned city client sites, ensuring seamless delivery of hard services, soft services, and support functions
• Implement operational strategies aligned with client requirements, organizational goals, and Clients global best practices
• Manage city-level operational budgets, track variances, and drive cost optimization initiatives
• Monitor performance metrics and KPIs to drive operational effectiveness across all sites within the city cluster
• Maintain timely and accurate data population from operational dashboards and share actionable city-level insights with the India Operations Lead

What you need

• 3–5 yrs of experience
• Coordination
• Facility management
• Reporting
• Vendor management
• Variance analysis
• MS Office
• BBA

Good to have

• Six Sigma
• IoT
• SOP writing
• Data visualisation
• Lean
• Root cause analysis