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Assistant Manager - PLCS - Growth

Bajaj Finance·Malappuram, Kerala

Pay not statedMid levelFull-time
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About the role

“This position is open with Bajaj Finance ltd.” Duties and

What you'll do

  • Track and improve key performance indicators such as query resolution time, repeat queries etc
  • Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks
  • Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
  • Liaise with IT team, Ops and other team to ensure early resolution of sales query
  • Support regular and adhoc data analysis on business metrices

What you need

  • Reporting
  • Sales
  • Data analysis
  • Salesforce
  • Any graduate

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