Assistant Manager–QA & Proofing Unit

About the role

To support the QA & Proofing function by executing day-to-day quality assurance activities, validating reconciliation proofing submissions, tracking escalations, and identifying gaps in data or process adherence. The role ensures consistent implementation of the control framework across group operations and contributes to continuous process improvements, working closely with first-line ops and GRC. 3

What you'll do

• Covers proofing and quality assurance for reconciliation and control breaks across all group operations verticals
• Scope includes review of monthly reconciliation proofing, aging validation, and QA sampling in UAE and IBG operations
• Service Level Management Track adherence to reconciliation closure timelines (T+3, etc.)
• Maintain performance dashboards with metrics across divisions and platforms
• Identify breaches to the QA KPIs aligned with ERF and Group Operations KRIs

What you need

• 7–13 yrs of experience
• Reconciliation
• Internal controls
• MIS reporting
• SOP writing
• Any graduate

Good to have

• Operational risk