Assistant Manager - Shipping and Logistics Freight Forwarding

About the role

We are seeking an experienced Assistant Manager to join our shipping and logistics company. The ideal candidate will have 3-5 years of experience in the shipping and logistics industry with a strong background in freight forwarding. As an Assistant Manager, you will be responsible for

What you'll do

• Manage daily operations, including overseeing shipments, tracking deliveries, and resolving any issues that may arise
• Ensure customer satisfaction by providing timely and accurate information and addressing any concerns or complaints
• Collaborate with other departments, including sales, finance, and operations, to ensure a seamless customer experience
• Analyze data to identify trends, improve processes, and increase efficiency
• Manage and train staff to ensure that they meet performance expectations and deliver exceptional customer service

What you need

• 3–5 yrs of experience
• Logistics
• Negotiation
• CRM
• BBA