Assistant Manager / Team Lead - Success Rate - 581

About the role

The Success Rate Team Lead will be responsible for handling the Paytm PG success rate analysis and improvement support at the merchant level and the platform level. For this role, an individual will be leading a group of individuals, stakeholders payment solution/services. Superpowers/ Skills that will help you succeed in this role

What you'll do

• Monitoring daily/weekly/monthly progress, coordinating with different internal
• Troubleshoot production issues to find the root cause and find solutions that may be related to product configurations, server issues, bank-related, or coding defects
• Act as a liaison between the client, and engineering teams to find quick and meaningful resolutions to technical issues
• Perform regular monitoring of production systems
• Track open issues and update clients as needed

What you need

• Quantity estimation
• Any graduate