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Assistant Manager - Technical Services (Construction)

Sika AG·Mumbai

Pay not stated5–8 yrsFull-time

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About the role

Demonstrate suitable construction products for customers, proactive sampling, speedy complaint resoltion, maintaining RCA & Product Application training for customers, maintain customer activity calender. Product demonstration at new & existing customers leading to sales growth Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions.

What you'll do

  • Conduct Laboratory testing relevant to customer requirement
  • Record, analyze, certify and prepare summaries of findings and maintain records of the results
  • Troubleshoot to determine reasons for problems of complaints
  • Provide technical support to customers /contractors on site
  • Provide support to Sales team to conduct product sampling/ demonstration at site

What you need

  • 5–8 yrs of experience
  • Construction
  • Root cause analysis
  • Lab testing
  • B.Tech or B.E. or Diploma

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