Assistant Officer, Personal Banker, Consumer Banking Group

About the role

Identify customer needs and cross-sell a comprehensive range of retail banking products and financial services. Deliver exceptional customer service, ensuring prompt resolution of queries and maintaining high levels of customer satisfaction. Ensure strict adherence to regulatory guidelines, compliance standards, and internal bank policies during all customer interactions and transactions.

What you'll do

• Identify customer needs and cross-sell a comprehensive range of retail banking products and financial services
• Deliver exceptional customer service, ensuring prompt resolution of queries and maintaining high levels of customer satisfaction
• Ensure strict adherence to regulatory guidelines, compliance standards, and internal bank policies during all customer interactions and transactions

What you need

• Cross-selling
• Customer service
• Compliance
• Any graduate