Assistant Officer, Specialist, Claims and Investigations Operations, Consumer Banking Ops, Technology and Operations

About the role

Perform daily dispute process for both inward and outward for DC, CC, Payments, Merchant checkout, and Unauthorized transactions Review and control all dispute-related processes Collaborate with cross-functional teams to ensure efficient and effective resolution of customer disputes Analyze dispute data and trends to identify root causes and implement preventive measures

What you'll do

• Perform daily dispute process for both inward and outward for DC, CC, Payments, Merchant checkout, and Unauthorized transactions
• Review and control all dispute-related processes
• Collaborate with cross-functional teams to ensure efficient and effective resolution of customer disputes
• Analyze dispute data and trends to identify root causes and implement preventive measures

What you need

• Any graduate