Assistant Operations Manager

About the role

Active participation in weekly calls; top edits and rejects review call with the onshore team Continually evaluate claim processing business and make suggestions for improvement. Knowledgeable in end-to-end revenue cycle management Reliable and punctual in reporting for work and taking designated breaks.

What you'll do

• Identify, analyze, and manage all issues about claims edits and rejects
• Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met
• Review and analyze top edits and rejects with BSO global team every week
• Identify the opportunities for edits and rejects that could be reduced
• Oversee monthly reporting, weekly DNFB, monthly performance deck

What you need

• 1–4 yrs of experience
• Reporting
• Excel
• MS Office
• Customer service
• Performance management
• Customer success
• Any graduate

Good to have

• PowerPoint