Assistant Showroom Manager

About the role

Assistant Showroom Manager at Malabar Group (Malabar Gold & Diamonds). Manage day to day store operations by monitoring Guest relation, Administrative section in the store for overall engagement.

What you'll do

• Manage day to day store operations by monitoring Guest relation, Administrative section in the store for overall engagement
• Listen to customer complaints to address & resolve their issues, ensure customer delight with high quality Customer service
• Ensure that the company decided plans, policies, processes and procedures are implemented at store
• Ensure the store is clean, tidy and well organized and maintain the neatness and cleanliness of the sales floor, office, windows and storage areas
• Manage BTL Marketing, administrative activities and ensure overall customer experience at the store by executing strategies to drive productivity, profitability and

What you need

• 12–14 yrs of experience
• Store operations
• Customer service
• Visual merchandising
• Sales
• SOP writing
• MIS reporting
• B.Com

Good to have

• Learning and development