Assistant Vice President, Regional Sales Manager, Consumer Banking Group

About the role

Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking Group Develop and implement strategies to enhance customer experience, improve process efficiency, and drive continuous improvement Oversee the day-to-day operations of the team, including task allocation, performance management, and team development

What you'll do

• Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking Group
• Develop and implement strategies to enhance customer experience, improve process efficiency, and drive continuous improvement
• Oversee the day-to-day operations of the team, including task allocation, performance management, and team development
• Collaborate with cross-functional teams to identify and address customer pain points, and implement solutions to enhance the overall customer journey

What you need

• Sales
• Customer service
• Performance management
• Any graduate