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Associate – Care Counselling & Follow-up

Community Empowerment Lab·Lucknow

Pay not stated0–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The role involves conducting regular phone-based interactions with ASHAs to collect birth-related data, and engaging with families to provide care counselling and gather information on newborn health outcomes. The Associate will help ensure continuity of care by maintaining consistent follow-ups and accurately documenting program data.

What you'll do

  • Communities through structured follow-up calls to ensure every newborn is
  • Identified, supported, and receives timely care
  • Initiate outbound calls to
  • Families to follow up for counselling, well-being of newborns, outcome
  • Gathering, collect pertinent information, and update relevant records

What you need

  • 0–5 yrs of experience
  • Counselling
  • Excel
  • MS Office
  • PowerPoint
  • Reporting
  • Voice process
  • Any graduate

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