Associate

About the role

As an Associate, you will be a key member of our team, responsible for providing exceptional support to our clients. Your role will involve managing and nurturing client relationships, ensuring their needs are met, and maintaining a high level of satisfaction. You will work closely with the team to deliver an outstanding service, utilizing your excellent communication and organizational skills.

What you'll do

• Build and maintain strong client relationships, ensuring a positive and professional image
• Handle client inquiries and provide timely, accurate responses, offering effective solutions
• Collaborate with the team to develop and implement client engagement strategies
• Monitor and analyze client feedback, identifying areas for improvement and implementing changes
• Ensure a smooth and efficient client onboarding process, providing necessary support and guidance

What you need

• 1–2 yrs of experience
• CRM
• MS Office
• Communication
• BBA