Associate

About the role

As an Associate, you will play a vital role in our customer care team, acting as the first point of contact for our valued customers. Your primary responsibility will be to handle customer inquiries, provide accurate information, and resolve issues promptly and efficiently. You will be the face of our company, representing our brand and values in every interaction.

What you'll do

• Play a vital role in our customer care team, acting as the first point of contact for our valued customers
• Be the face of our company, representing our brand and values in every interaction
• Provide accurate and timely information about our products and services
• Resolve customer complaints and issues, ensuring a positive and satisfactory outcome
• Maintain a high level of customer satisfaction and build strong relationships

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Escalation handling
• Problem solving
• Diploma