Associate

About the role

As an Associate in our CLM Domestic BFSI team, you will play a vital role in ensuring our customers receive the best possible support and service. Your primary focus will be to handle customer inquiries, provide accurate information, and resolve issues promptly. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong customer relationships.

What you'll do

• Play a vital role in ensuring our customers receive the best possible support and service
• Handle incoming customer inquiries and provide timely responses
• Resolve customer issues and complaints effectively, ensuring a high level of satisfaction
• Provide accurate information about our products and services, ensuring customers are well-informed
• Maintain a positive and professional attitude when interacting with customers

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Diploma